City Garden Hotel Makati
손님 리뷰
The location was excellent because it’s in a very prime and central location. The hotel staff was super friendly and helpful. They always take the extra mile to accommodate whatever requests being made and they are very friendly and courteous.
Chin
2024년 7월
I stay here frequently so that says something. While the location is great and relatively easy to get to from the airport, it's mainly due to the staff. From the guys on the door helping you with your bags and transportation, to the housekeeping crew, they are so friendly. No matter what time of the day, you're always greeted with a good morning/afternoon/night and even when travelling in the elevators! (And my attempts at Tagalog in return are always appreciated : ) After spending time in airports, in transit and after a long flight, it's always a joy to be greeted upon arrival by Kim on reception. On my most recent visit, Kim, Jerwin, Aibe and Lem were exceptional. The rooftop pool and restaurant is an added bonus. As the great, hectic view of Manila unfolds down below, you can have a cold drink and a nice meal. The staff do anything to accommodate your needs. On this trip I had to meet with a work colleague for dinner and Grace made sure a table was reserved and the service was excellent. She's such a professional. Her team of Shaine, Jim, Al, Crizel, Adonis, Robert, Miko and Jeff made the night memorable. I've worked in the customer service industry since I was 16 and these guys at City Garden have nailed it.
Geoff
2025년 3월
We had a wonderful stay at this hotel, located right in the center of the city, which made it super convenient for getting around. From the moment we arrived, the front desk staff were warm and accommodating, making the check-in process smooth and welcoming. A big shoutout to the valet parking team who took great care of our car throughout our stay — special thanks to Benson, Francis, Marcelo, Omar, and Ariel for their excellent service and professionalism. The breakfast team also made our mornings pleasant. Jeff, James, and Rojen were attentive, friendly, and always had a smile, which we really appreciated. The gym facility was excellent — clean, well-equipped, and a great bonus to have while traveling. Overall, we experienced no issues at all during our stay. The staff were consistently helpful and friendly throughout, and we truly felt looked after every single day. Highly recommend this hotel for its service, location, and amenities!
Van
2025년 7월
The staff was always very helpful. I think the location is also quite good. Fortunately on this visit the TV and the Wi-Fi worked perfectly, though not on the previous visit.
Alix
2025년 5월
I liked that it's very affordable. Also, room interior looks vintage and classic but elegant. It was comfy and cozy. Im glad that they honor my special request. They put us in the penthouse floor overlooking Makati city. It was a nice especially the view at night. I liked that there is also a tub, it was not like the tub in other hotels, it's the standard size of tub but still, it was nice we were able to use it as well. I ordered champorado in the morning for breakfast, it also taste good and price is reasonable. Location is very accessible, restaurants are just walking distance from the hotel.
Janeen
2025년 8월
The Staff were great! Front desk were great! Servers during breakfast were great! Door men were great! Pool and spa person was great! I think you have an excellent staff. This is a very important asset and would want me to go back. The breakfast was excellent and varied.
Anonymous
2025년 7월
Comfortable bed and hot shower with good water pressure. The room was lovely and quiet. Appreciated the cold water dispenser on our level. The gym was good. Staff were helpful.
Connie
2025년 5월
Breakfast was v gd - plenty of variety & the staff were friendly & helpful. As soon as the chef saw me he started making my omelette! The housekeeping staff were friendly & efficient too. Good location - Makati proper eg Greenbelt malls area was only a 20 min walk away. Plenty of cafes & restaurants on Makati Av. Happy Hour on the rooftop terrace was a bonus - as a solo female guest I didn't feel put of place. Netflix on TV with the latest programmes available. Comfortable bed.
Carol
2025년 3월
Great location, great value, friendly staff, easy rules for visitors any time of the day.
Bart
2025년 7월
Stayed in that solid 3 star hotel for 5 days during Jan.. My room at 12th floor was spacious and clean, however, a bit dated, especially the bathroom wouldn't mind some renovation. A/C was a bit noisy for my taste but did its job effectively. Service at hotel facilities was very good and support from front desk staff truly outstanding. A Special "Thanks" to Kim, Pau, Maria, Jagig, Ton & Lem for always taking the time to answer my questions. I wasn't aware that the CG Grande belongs to the same owner/group and is situated just across the street. Providing 5 star accommodation for a mere 20 US/day more therefore sounds like a great deal. Will give it a try next time.
Dr
2025년 1월
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